We are shipping worldwide. Contact as by email. 

The page is down, what should I do?

If you are using an old browser, eg Internt Exploer (default Windows browser), change it to Google Chrome, Opera or Mozilla. If you still encounter problems, please describe them (browser, device type) via contact form or call technical assistance 517341785 (hotline 24h / 7).

1. What is the minimum amount of fabric I can order?

In our store, purchases start from even 10 cm, which allows you to order the exact amount of fabric you need, e.g. 0.1 m 0.5 m 1 , 3m etc ...

2. What if I can't make a payment?

The system does not want to allow you to pay if:

- customer data has not been filled in correctly

- appropriate consents and acceptance of the regulations have not been selected

In this case, please check that you have done the above steps correctly.

In case of further failure, please contact us by phone at +48 516019759 or by email: sklep@izpol.pl

3. How long does it take to process my order?

After receiving the order and payment on working days (Monday-Friday), the package is immediately prepared and, if possible, shipped on the same day or the next. So the implementation takes 1-2 business days. The delivery date, however, depends on the work of courier companies. Usually, packages ordered before 1 p.m. are delivered the next day.

4. After switching to the next page, the view goes to the bottom of the page ( shows products at the end)

If you want to go to the top of the page, point to the arrow on the right side of the screen which will immediately direct you to the top of the page.

5. Can I order more and get a better price?

Of course it is possible - with orders for higher amounts or large quantities of the item. For this purpose, please contact us by phone or e-mail (tel. 516019759, sklep@izpol.pl)

By default, we offer a 5% discount for purchases over PLN 500 and 10% for purchases over PLN 1000. To use them, add a discount code that will be automatically displayed and available in the basket when finalizing the order.

6. Do Izopol fabrics cooperate with wholesalers, workshops and tailors? ?

Yes of course - please contact us by phone or email.

7. Is the entire offer of the store available on the online site?

No, in our Izopol stationary store at Głogowska 261 in Poznań, we have a much wider range of fabrics and haberdashery. We invite you to visit stationary.

8. Can I order a fabric sample?

If you are not sure how the fabric looks in reality, please call us (number at the bottom of the page and on the product page) during working hours (9-17). We have 30 years of experience and we can explain and describe the fabric very accurately. If you would like to know the exact color of the fabric, we will send you a sample. Please visit SAMPLES or fill out form available on each page of the product (under the add to cart button).

9. How can I choose the lining?

To choose a lining, please go to All Fabrics and select lining categories

or

use the form in the tab Samples and we will offer samples of linings

or

write a request for a lining in the comment to the order, via the website contact , send an e-mail to sklep@izpol.pl or call us.

How does the izpol.pl website work?

1. Fabric selection

Please select All Fabrics, Haberdashery or Specials on the top bar of the screen. The News tab shows products added less than 7 days ago.

Then please choose a category: Eg Silks, jacquards, chanels, appliques etc.

You will see a product list, if the images do not load, please update your browser or change it to Google Chrome, Mozilla or Opera.

2. Filters

Then you can select on the left side filter - pattern, color, flexibility, width or purpose.

Filters within one group (e.g. category, category | composition, composition) are added , i.e. selecting the category Silk and Jacquard show all silks and jacquards ( 620 fabrics) Link

Filters between groups (e.g. category, composition | pattern, color) subtract / narrow that is if we want to see silk with geometric patterns in red, we will select Category: Silk, Pattern: geometry and Color: red. There will be only two such products in May 2020. Link If we want to increase the number of products, we can select an additional filter within the previously selected group, eg Pattern: geometry and Pattern: flowers / plant. The number of fabrics will increase to 16. Link If we add a filter from a new group, eg Flexibility and select Not flexible, we will again narrow down the number of products. There will be only 5 of them. Link

The possibilities are endless. We invite you to experiment.

Note! Not every fabric has a Pattern and Elasticity filter.

3. Search engine

If the filters are insufficient or you want to find a fabric with a known ID number (eg you got a sample from us) please use the search engine (magnifying glass icon at the top of the page). The search engine works partially, so entering the word "Jedwabie" will find only products with this phrase, e.g. linen from silk m. Entering the word "Silk" will find both Muslin silk -fabric as well as Batyst Silk no-Cotton and the already mentioned linen from silk m. Entering the number 4655 will find the haberdashery with the number 4 4655 .

4. Browse and Favorites

Please open the product card and add the product to your favorites (the add to favorites button or the heart in the picture of the fabric) or to the basket. To add a product to your favorites, you must be a registered and logged in user. This ensures that the fabric will always be assigned to your account and will not "run away" anywhere.

5. Responsiveness on mobile devices

Our online store was created using the latest technologies. Thanks to this, product thumbnails, menus, filters, etc. take a different appearance and size depending on the size of the device you use.

It is also equipped with delayed loading images technology (flashing dots on fabric thumbnails). Thanks to this, your device downloads photos that are only visible at a given moment. The All Fabrics page displays 48 products at once, but thanks to this technology, only visible photos are downloaded at the beginning of the page loading, e.g. 4 for computers and tablets / 1-2 for phones. The rest of the photos are taken as you scroll down the page. Thanks to this, we increase the loading speed of our website and limit data transmission on your device. However, this technology requires the latest versions of browsers. Google Chrome, Mozilla, Opera. Internet Explorer is not supported. Problems may also appear on older devices with the & lt; version of the safari browser. 10.0 e.g. iPad 1.

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